Shipping policy

GENERAL

Please note that Alma processes all orders in AUD. While the contents of your cart is displayed in your local currency, you will checkout using AUD following the most current exchange rate at the time of your purchase. The above shipping costs and cart values are displayed in AUD. International customers (outside of AUS) are responsible for all import duties, customs, and local taxes charged by your country. It is your responsibility as the purchaser to pay for these duties and taxes.

Once your order is on its way, you’ll receive a shipping confirmation email containing your tracking number so you can follow your parcel’s journey with the courier.

Please be aware that we cannot be held responsible for lost or stolen parcels or any delays in transit. It’s important to provide the correct delivery address, as we cannot issue refunds or replacements for orders sent to incorrect addresses.

Please note that the delivery times specified are approximate. We cannot guarantee these delivery times. By placing an order with us, you acknowledge and agree to comply with the terms and conditions outlined in this shipping policy.
If you have any questions or require further clarification, please feel free to reach out to us at hello@thealmabrand.com

AUSTRALIA-WIDE SHIPPING

  • FREE SHIPPING on all bralette orders - Standard: 2-8 working days after dispatch
  • Non-bralette orders - $10 flat rate - Standard: 2-8 working days after dispatch
  • $10 - Standard PO BOX & Locker: 2-8 working days after dispatch
  • $15 - Express: 1-4 working days after dispatch

INTERNATIONAL SHIPPING - PRICES IN $AUD

  • 6-27 business days (does not include processing time)
  • $15 - International: New Zealand
  • $35 - International: US, UK + Rest of Europe

International customers (outside of AUS) are responsible for all import duties, customs, and local taxes charged by your country.

PACKAGING
Your order is delivered with care in compostable mailers, recycled tissue paper and thoughtfully printed paper cards, all designed to tread lightly on the planet. Each piece also arrives in a recycled calico pouch, made to be reused or repurposed - because we believe in beauty with intention, and packaging that honours both form and footprint.